Camp Videos FAQ

I received a coupon code to download my child's video. Now what do I do?

Camp videos are downloaded from our webstore: If you pre-purchased the video during the registration process, you will receive a coupon code in your email to download that video for free. (Those who don’t pre-purchase the video can still download it by purchasing the download for $8 from our webstore.)

Select the video that goes with your child’s session of camp and click the “Add to Cart” button. Then click on “View Your Cart” and look for the box to paste your coupon code. Click the apply code button. If you entered the code correctly, this will bring the cost of the video in your cart to $0.00. Proceed to Checkout. Complete your information, including a working email address and then click on purchase. You will then be brought to a screen with a link to download your video. You will also receive an email at the address you gave containing the same link for downloading the video.

The videos are large files and may take several minutes to download.

How do I play the camp video on my Windows computer?

The camp video is in an .mp4 file format, which is supported by several video playback apps in both Mac and Windows platforms. The file plays best with Quicktime Video Player, but can also be played with Windows Media Player 12 or later. If you have an older version of Windows Media Player you may have to install a codec in order to play an .mp4 file. See THIS LINK for more information about codecs.

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